Do you publish a catalog and price list?
We do not publish a hard copy catalog simply because this would run into hundreds of pages and our policy of continually adding products would render such a volume quickly obsolete. Click Contact Us to request our price list.

Where are you located?
Our Factory is located in Cirebon , West Java - Indonesia which is about 4 hours by car or 3 hours by train from Jakarta . If you intend to visit us please tell me by email/fax/phone to make an appointment to ensure we are available to meet with you.

What are your payment terms and conditions?
We request wire payment via Bank to Bank TT (Telegraphic Transfer). We need 50% Down Payment sent by bank transfer and 50% balance payment sent when we ship (balance against shipment document). Payment by L/C must be at Sight 100%.

How do we order a container from you?
The best way to contact us is through email. All you have to do is go through the website, write down the name product, quantities, and material selection (where applicable), and send the information to us at “Contact Us”. In return, we will send you an order confirmation stating the lead-time along with the total cost of your order. Once you have reviewed your order, make any necessary changes, sign your order and send it back to us by email or fax.

Do you have a minimum quantity for an order?
Yes the minimum quantity for 20 Ft Container

Can I choose what I put on my container?
Absolutely! Just tell us which and how many items you want.

How many pieces will fit on a container?
For easy fit calculate we usually use Cubic Meter (CBM) per pieces. Total approximately 30 CBM for 20ft container, 60 CBM for 40ft container and 70 CBM for 40HC container.

Can I choose the raw material and fabric I want?
Certainly! Please click “Materials”. All the materials and fabric we offer are listed there.

How long will it take to get my container?
Most containers are shipped within 35 to 45 days after we have receipt of Down Payment or L/C at sight 100 %. Then allow up to 30 days on the water depending on where in the world you are located.

Can you provide Samples?
Yes. We regularly provide samples of all products, however it is our policy to charge for samples and shipping of these items. If you request and receive samples and subsequently place an order in excess of USD 5,000 for more of the same products we will credit that order to the value of the samples (Product only) In effect, at that time the samples are Free of Charge.

Where does your timber come from?
Our furniture is made from the highest quality kiln-dried Indonesian plantation teak and mahogany wood, sourced from government managed forests. We buy our timber from plantations which were established by the Dutch in the 19th century. Realizing the need for a renewable resource, these plantations are carefully managed by the Indonesian government. The government allows the harvest of a limited number of trees each year, carefully balanced with an equal amount of reforestation. 

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